User Rights & Responsibilities
By accessing, creating an account, or using PICXCALE’s services, platform, or AI Studio tools, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.
Our services include professional image processing and AI-powered image generation tools as described on our website. Clients are responsible for providing clear instructions, lawful content, and appropriate source files.
Picxcale AI Studio allows users to generate images using artificial intelligence models. Results may vary depending on prompts, inputs, and system conditions. We do not guarantee accuracy, realism, or suitability of generated outputs for any specific purpose.
AI Studio operates on a credit-based system. One credit is deducted for each image generation request. Credits are consumed once a generation request is processed, regardless of output quality or result.
Credits will be deducted even if generated images are unsatisfactory, inaccurate, distorted, or unusable. Generation processing consumes system resources and therefore cannot be reversed or refunded.
Users may purchase credits using available payment methods such as Razorpay or other supported payment gateways. Payment transactions are securely handled by third-party providers, and PICXCALE does not store card or banking details.
All credit purchases are final and non-refundable once completed, except where refunds are required under applicable law.
We guarantee our work and will revise any images that don't meet agreed specifications at no additional cost if requested within 7 days of delivery. This guarantee applies only when your images are processed by our team members and does not apply to users who generate or edit images directly using Picxcale AI Studio themselves.
Clients must own or have rights to all images submitted for processing. PICXCALE claims no ownership over user-submitted or processed images. Users are solely responsible for ensuring they have proper rights to content they upload or generate.
Users are fully responsible for prompts, uploads, and generated outputs. PICXCALE is not liable for how generated images are used, distributed, or interpreted.
Users may not use our platform to generate or process illegal, harmful, copyrighted, defamatory, explicit, misleading, or abusive content. Violation may result in immediate suspension or termination without notice.
Users may not attempt to exploit, overload, reverse engineer, scrape, automate, or misuse the system. Any suspicious or abusive activity may result in temporary or permanent account suspension without refund.
Certain features may rely on third-party AI providers for processing. In such cases, data may be transmitted securely to those providers solely for processing purposes and is governed by their respective privacy policies.
Estimated turnaround times for manual services may vary depending on project complexity and workload. Rush delivery options may be available for additional fees.
We strive to maintain uninterrupted service but do not guarantee continuous availability. Services may be temporarily unavailable due to maintenance, updates, technical issues, or unforeseen circumstances.
Users are responsible for maintaining the confidentiality of their login credentials and for all activities conducted under their account.
PICXCALE shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, including AI-generated outputs.
We reserve the right to modify features, pricing, credit rates, or service functionality at any time. Changes will not affect credits already purchased.
PICXCALE reserves the right to suspend or terminate user access at its sole discretion if a violation of these terms is suspected or detected.
Manual service projects may be cancelled before processing begins for a full refund. Once work has started, cancellations may incur charges based on completed work.
We may update these Terms of Service periodically. Continued use of our services after updates constitutes acceptance of the revised terms.
For questions regarding these terms, users may contact PICXCALE support through official contact channels listed on our website.
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts located in Gurugram, Haryana.